Faculty of Commerce


Masters

SAQA ID 97383

The purpose of this qualification is to enable learners to contribute to the development of knowledge at an advanced level. The coursework qualification will require a high level of theoretical engagement and intellectual independence as well as the ability to relate knowledge to the resolution of complex problems in the business domain.


Learners will be able to: Deal systematically and creatively with complex issues. Critically appraise analytical writing. Use data and information to make sound judgements. Clearly communicate their conclusions. Autonomously plan and implement tasks. Continue to advance their knowledge and skills relevant to the world of business.


At the exit point of this qualification, learners will also be able to demonstrate the following: Displaying an entrepreneurial mindset. Achieving personal societal impact. Developing a personal and professional ethical compass. Integrating a stakeholder approach to business decision making. Appreciation of the challenges and opportunities of globalisation including the need to enhance global communications skills and cultural awareness. Facilitating personal and professional development including soft skills and communication skills. Enhancing strategic thinking. Develop scientific business research skills through undertaking an individual research project. 


Available at IIE MSA

SAQA ID 90595

This qualification provides learners with the ability to understand the issues affecting contemporary international business. Academically rigorous, the course enables learners to gain the appropriate knowledge and analytical skills that can be applied in a variety of organisational settings including the corporate, governmental and not-for-profit sectors. The course enables those seeking either career entry or progression or those with a special interest in international business, to extend their skills and knowledge base by being better able to comprehend, critically evaluate and interpret the workings of global business.


The Master of International Business aims to produce graduates who will: Be critical and creative scholars who produce innovative solutions to problems, apply research skills to business challenges and communicate effectively and perceptively. Be responsible and effective global citizens who engage in an internationalised world, exhibit cross-cultural competence and demonstrate ethical values. Have a comprehensive understanding of their discipline and be able to provide discipline-based solutions relevant to the business, professional and public policy communities they serve. Have advanced knowledge at Master's level in international business. 


Available at IIE MSA

SAQA ID 111305

A brand today exists as a holistic business concept. Within this context, the purpose of this programme is to develop brand-business leaders to grow brands as businesses in emerging economies and contribute to the body of knowledge through research in this field. The primary purpose of this programme is, therefore, to provide managers and executives with the brand-business leadership competence required to further their careers at/ to executive level. Students will focus on brand-business problem solving and strategic innovation for business growth and sustainable performance. The secondary purpose of this programme is to enable students to undertake independent advanced research in the practice of brand-business and leadership. The programme will appeal to students who want to gain academic knowledge in brand-business to either further an academic career or pursue a career as a brand-business leader.


Available at IIE Vega School


Honours

SAQA ID 97601

The purpose of this programme is to build on the students existing knowledge about the functional areas of management and to deepen their expertise and understanding of key management theories applicable to the contemporary context of business. This will consolidate and deepen students’ insight and expertise in the core fields of the management discipline. Thereby, extending student’s knowledge on contemporary management theories in contemporary business contexts. The degree will provide students with the knowledge, skills and applied competencies identified by industry as critical for business development and sustainability in either the private, the government sector or in NGOs. Graduates will also be well-prepared with the insight and skills that are relevant to further specialised study in support of the principles of life-long learning. The specific skillsets incorporated into the design presents a combination that is highly attractive to prospective employers and adds value to the organisation that employs them.


Available at IIE Varsity College

SAQA ID 99595

The purpose of the Bachelor of Commerce Honours in Economics is to develop the learner's integrated conceptual understanding of and an ability to synthesise and critically apply theoretical and empirical evidence to the field of Economics and Business related fields.


Qualifying learners of this qualification will be able to: Demonstrate knowledge of and engagement with Economics at the forefront of this field. Develop an understanding of the complexities and uncertainties related to the field of Economics. Offer creative insights and rigorous interpretations and solutions to problems related to the field of Economics. Hold in high regard their duty to contribute meaningfully and ethically to the development of the local and global Society and Economy. Integrate a stakeholder approach to business and economic decision making in order to develop creative responses to economic problems and issues. Develop scientific business research skills to create opportunities for making an impact on society and further the business environment.


Available at IIE MSA

SAQA ID 88604

The purpose of the Honours degree is to provide a higher level of expertise that is valued by employers and graduates therefore have a competitive advantage in the job market. An honours degree programme is also the first step towards a research-based higher degree, such as a Master of Philosophy (MPhil), Master of Commerce (MCom) or Doctor of Philosophy (PhD), or Doctor of Commerce (DCom) degree. The honours year offers the opportunity to build on the undergraduate degree and to conduct a supervised research project.


The programme further aims to produce graduates who have excellent conceptual, practical and research skills in the respective fields that will be highly prized in both academic and industry circles.


 The Honours degree offers skills development and extension that will be invaluable to the expansion of career prospects. Honours students benefit from building their network through small classes of high achieving focused learners.


This programme has been especially designed to offer students the opportunity for advanced study in one of the specialist business areas within the Faculty of Commerce and to teach students how to conduct business-related research at an advanced level. ​


Available at IIE MSA

SAQA ID 96079

​The purpose of this programme is to deepen the student's expertise in brand and business strategy and management, whilst developing field specific research capacity underpinned by a strong methodological academic understanding to follow a career in Strategic Brand Management. The proposed degree is structured in accordance with the new HEQSF guidelines and will provide students with the knowledge, skills and applied competencies identified by industry as critical for employees in either the private sector, the government sector or in NGOs. Graduates will also be well-prepared with the insight and skills that are relevant to further specialised study in support of the principles of life-long learning. The specific skillsets incorporated into the design presents a combination that is highly attractive to prospective employers and adds value to the organisation that employs them.


Available at IIE Vega School

Post Graduate Diplomas

SAQA ID 101973

The Postgraduate Diploma in Business Leadership aims to provide individuals and their organisations with management and leadership competencies necessary for sustainability and a competitive advantage. It is a management development programme aimed at all managerial levels, enhancing with the fundamental skills and knowledge necessary for successful general business management and effective leadership.


It integrates all relevant disciplines such as finance, human resources, and marketing into the overall operational plan of the organisation. With a strong focus on problem solving and leadership competencies; this qualification is designed to prepare learners for professional and/or managerial roles in private, public, developing and not-profit sectors. The qualification will develop analytical and problem-solving skills and proactive thinking abilities. In addition, the qualification will provide the underpinning knowledge and understanding required to operate effectively in a managerial role. The emphasis will evolve from an operational to a more strategic perspective of leadership in a business context. ​



Available at IIE MSA

SAQA ID 101974

The purpose of this qualification is to cultivate understanding, implementation and interpretation of the critical role of corporate governance in business sustainability and economic growth. This qualification will enable learners to appreciate a comprehensive approach to governance in institutions. Graduates will be equipped to understand complex corporate governance challenges and to develop practical solutions to governance problems.


This qualification has a special focus on internal corporate governance and internal corporate governance mechanisms. These mechanisms are utilised by shareholders to mitigate the conflict between managers and shareholders such that firm value is maximized. It focuses on both policy and strategic challenges of managers working with Boards or dealing with governance issues as well as Directors within private and government entities. It aims to equip learners with, and enhance their skills in practicing corporate governance in their places of work. In so doing, this qualification provides an important basis of developing a cadre of highly sought after corporate governance professionals.


On completion of this qualification, qualified learners be prepared to take on governance related positions in their communities and organizations such as government departments, international agencies, Non-Governmental Organisations (NGOs), and private sector entities.


This qualification will contribute to social and economic transformation through its development of responsible, ethical and risk conscious members of society. This will especially be the case when learners: Participate in local, national and global communities as socially responsible citizens.

And Are culturally and aesthetically sensitive across a range of social contexts. ​

 


Available at IIE MSA and IIE Varsity College

SAQA ID 109005

The primary purpose of this qualification is to enable students and working professional to undertake advanced reflection and development by means of a systematic survey of current thinking, practice and research within the management disciplines.  It will therefore allow for graduates seeking academic knowledge in the field of management or pursuing a career as a manager within their respective field of specialisation, to master current management related knowledge that will contribute to their ability to be an effective and efficient manager.  For those with some academic background in management it also provides an opportunity to extend the scope of their knowledge in the area.


Available at IIE Varsity College

SAQA ID 118658

The purpose of this Postgraduate Diploma in Digital Business is to enable individuals involved in business operations, finance, marketing or business development to understand, assess and select appropriate business technologies for growth and effectiveness.  This qualification focuses on four areas in business to leverage technology for growth- business process transformation (efficiency and effectiveness), business model development (profitability and sustainability), business operating domain (new markets) and business organisational culture.  

This qualification will equip students with the theoretical and practical knowledge and skills to; assess existing business systems in order to identify opportunities for digital transformation, analyse business models to identify digitisation possibilities,  combine an understanding of process and model competencies to identify new markets and domains, recommend and design effective business systems for existing or emerging digital businesses and lead an organisation to accept and implement digital transformation.


Available at IIE Rosebank College and IIE Varsity College

Bachelors

SAQA ID 90759

​The purpose of this qualification is to develop business minded students who are interested in careers in management administration. The combination of carefully selected modules provides opportunities for students to develop the competencies and skills required in the sub-sectors of management, preparing graduates to progress efficiently and effectively between different sectors of the economy.​


Available at IIE Rosebank College

SAQA ID 101528

The purpose of this programme is to qualify students to follow a career in logistics and supply chain management. In addition, students will gain the knowledge, skills and applied competencies identified by the industry as critical for employees to enter the world of work as Logistics and Supply Chain Management graduates, in either the private sector, the government sector or in NGOs. Graduates will be well-prepared with the insight and skills that are required for further specialised study in support of the principles of life-long learning.


Available at IIE Rosebank College

SAQA ID 60590

​The purpose of this degree is to create a new yardstick for brand building and management and fill an identified a gap in the marketing, communications and management industry. The degree aims to integrate an understanding of the critical and creative process required in the branding field, as well as relevant digital skills with economics, finance, management and organisation studies, communication skills, and brand strategy. The motivation behind this convergence is to meet the demands of changing industry sectors both locally and globally. Successful brand strategists and leaders not only drive the vision of new and exciting brands or managing older brands in new ways, they also require a more holistic understanding of the creative and strategic processes in which brands are constructed and managed, and importantly the wider social and economic contexts in which brands exist. Developing young South African minds in this way makes Vega’s value to link business profit to adding value to the lives of people intrinsic within this programme.


Available at IIE Vega School

SAQA ID 101591

​The purpose of this qualification is to provide the graduate-level knowledge, applied competences and the necessary attitudes needed to prepare students for professional careers within the field of Marketing. The Bachelor of Business Administration in Marketing provides a solid critical knowledge of general Marketing studies, as well as specialised education in a main area of focus. In this degree, focus is on conceptual relevance with strong emphasis on applied theory and demonstration of reflexive knowledge and competence.

This qualification provides for specialisation in the second and third year of study, focus areas include marketing, digital marketing, consumer buyer behaviour, integrated marketing communications and strategic and international marketing, thus enabling the student to develop the capacity to analyse scenarios in key areas of interest within the discipline of marketing, and to make innovative decisions critical to the development and implementation of a variety of solutions for modern business ventures in the area of marketing.


Available at IIE Rosebank College

SAQA ID 84706

The purpose of this qualification is to develop students with the knowledge, applied competences and skills needed to pursue professional careers within the field of commerce. Through the different core disciplines, graduates on this qualification will be equipped to enter the world of work in a range of business functions from general to financial managers, and from entrepreneurs to marketers.


Available at IIE Varsity College and IIEMSA

SAQA ID 90742

The purpose of this programme is to enable students to follow a career in Digital Marketing that will allow them to use technology to communicate products, services and branding messages to a target audience to grow business. Graduates will understand the conventional marketing approach and will be able to fulfil the marketing function for a business and understand how technology is used effectively and efficiently to accomplish this. The programme does not intend to provide a deep skill set in technology itself, but instead, includes adequate exposure to appropriate technologies to establish an understanding of how technology can be used for marketing in business, inclusive of search engine, mobile and online marketing. Marketers will thus be able to work with technology specialists and developers to guide them to implement marketing strategies effectively to achieve marketing objectives. This will enable them to adequately understand the challenges and opportunities presented by technology to develop and deploy Digital Marketing strategies for business in cooperation with technologists.


 In addition, the qualification is designed to ensure that students understand the business environment with regards to digital marketing, management, finances and project management, to enable them to understand business and its associated disciplines to make sound marketing decisions and to enter the industry as Digital Marketing specialists with confidence.


 This qualification is designed to develop the knowledge and skills and meet the outcomes which are internationally and locally identified as critical for a career in this discipline. The specialist skill set covered in this qualification was identified by practising industry experts to comply with the need for Digital Marketing professionals focusing on online marketing solutions. Graduates will be well-positioned to add value to the establishment that employs them; to pursue further studies in this field; or enable them to work as entrepreneur marketers or consultants in the industry. 


Available at IIE Vega School

SAQA ID 93854

The purpose of this qualification is to prepare students for careers in the economic s industry, providing them with the necessary knowledge, applied competencies and skills in order to  perform their duties as economists/econometrists

effectively in both the private and public sectors of the economy.



Available at IIE MSA

SAQA ID 111287

The qualification emphasises general business principles and theory as preparation for entry into general employment, either as an entrepreneur or entrepreneurial thinker in corporate organisations. It also exposes learners to develop their understanding of, concepts, principles and theories of entrepreneurship within the context of a developing country such as South Africa. The qualification will develop learners' capacity to analyse scenarios within the discipline of entrepreneurial studies, to make innovative decisions critical to the development, and the establishment of innovative and creative business ideas. This qualification will prepare learners for a Postgraduate study through the enhancement of professional, academic and research skills.


Available at IIE Varsity College

SAQA ID 93948

The purpose of this programme is to promote access to higher education and to qualify students to follow a career in Strategic Brand Management. This programme will provide learners with the knowledge, skills and applied competencies identified by the industry as critical for employees to enter the world of work as brand and business strategists in either the private sector, government sector or in NGOs. Graduates will be well-prepared for this field with a set of skills which will position them to add value the organisation that employs them and will be positioned to study further in a relation specialisation in support of the principles of life-long earning.


Available at IIE Vega School

SAQA ID 96410

The purpose of this programme is to provide a quality undergraduate degree in management and administration to add to the management administration skills-base required within the public service industry. ​ 


The qualification will prepare students to fill a huge demand for selected skills most in demand in the public sector. Graduates will be well-positioned to add value to the sector or department that employs them and to pursue further studies in this field. The specific outcomes for this programme were identified through a process of consultation with practising industry experts and appropriately qualified academics. 

This 3-year degree is structured in accordance with the new HEQSF guidelines.



Available at IIE Rosebank College

SAQA ID 115459

The primary purpose of this Bachelor of Hospitality Management is to equip graduates with a well-rounded knowledge base, comprising the appropriate theoretical and methodological depth and the necessary practical workplace skills critical for the hospitality management sector. This qualification will enable graduates to practise and demonstrate their responsibility and initiative in the hospitality management context through Work Integrated Learning modules in all three years of study, for employment in both the private and the public sector. The demands of a dynamic industry necessitate the development of integrated competencies as it draws on various disciplines, including management, entrepreneurship, finance, law and legislation of the broader hospitality product. In addition, this qualification will support graduates' ability to act ethically and professionally and formulate sound academic and work-related arguments to solve problems and advance the discourse in the hospitality sector.


The secondary purpose of this qualification is to focus on life-long learning and development, which is achieved by including a research module in the programme design. This prepares students for their postgraduate studies at NQF 8, and the inclusion of strategic management at NQF 7 provides for future development of graduates into more general management roles within the hospitality and related sectors.


Available at IIE School of Hospitality and Service Management


Advanced Diploma

SAQA ID 117972

The primary purpose of this Advanced Diploma in Hospitality Leadership is to provide an interdisciplinary qualification for experienced hospitality professionals who wish to specialise in hospitality leadership. The secondary purpose of this qualification is to provide access to and promote life-long learning opportunities for continued personal and professional growth, which is achieved through the completion of an ethically sound hospitality leadership research project and with the inclusion of research methodology in the qualification design. This qualification will therefore prepare learners to articulate into a Postgraduate Diploma in a cognate discipline at NQF Level 8.


Available at IIE School of Hospitality and Service Management


Diploma

SAQA ID 84787

​The purpose of this qualification is to provide graduates with the skills, knowledge and applied competencies required to manage a small to medium size business effectively and efficiently, and provides the foundation for subsequent growth into management positions in large businesses. Business management and finance are core disciplines in the qualification. Graduates will be suitably equipped to assess business environments, and to develop and manage appropriate strategies.


Available at IIE Rosebank College and IIE Varsity College

SAQA ID 86188

​The purpose of this qualification is to develop graduates who can demonstrate appropriate understanding and skills associated with marketing management. Students will develop specialised knowledge, together with practical skills through work integrated learning, to enable them to apply their learning to the workplace.


Available at IIE Rosebank College


SAQA ID 90500

​The purpose of this qualification is to enable graduate students to enter a career in Human Resource Practice within a variety of organisations and to enable them to meet the distinct expectations and demands set by modern commerce. Such expectations relate to the fact that Human Resource practices within organisations must be deployed to strengthen the competitive advantage of focal organisations as well as contribute towards the value chain.

 Students enrolled in the Diploma in Human Resource Management Practice will be provided with a qualification that is vocational in its orientation, which includes professional, vocational, and industry-specific knowledge that provides a sound understanding of general theoretical principles, as well as a combination of general and specific practices and procedures and their application.


Available at IIE Rosebank College

SAQA ID 117910

The purpose of this Diploma in Digital Marketing is to equip graduates with a detailed knowledge base and the necessary practical workplace skills critical for the digital marketing environment. This qualification will enable graduates to implement digital marketing strategies and use analytics and tools to refine these strategies. The demands of the digital marketing environment necessitate the development of integrated competencies as it draws on various skills and disciplines, including marketing, business management, the effective use of the English language in the context of digital communication, analytical skills, and specific technical skills. The depth and specialisation of knowledge gained in this qualification, including the experience gained in a simulated workplace context, enables successful graduates to enter a number of career paths within the digital marketing environment, and to apply their learning to particular employment contexts from the outset.


Available at IIE Rosebank College

SAQA ID 111308

The purpose of this Diploma in Tourism Management is to equip students with the relevant theoretical and industry knowledge and competencies that will enable graduates to successfully and responsibly manage a team or department within a tourism organisation and/or establish a tourism venture.


This Diploma in Tourism Management provides students with focused knowledge of the fundamental elements of the discipline of tourism management, enabling students to practically apply this knowledge in a way that integrates these elements, ensuring that the vocational skills and competencies needed within the South African tourism industry are met. Graduates are equipped with the skills to function in tourism-related positions such as tourism management, tourism marketing and tourism development.


In keeping with the purpose of a diploma, a range of vocational and industry-specific aspects are included in the various modules offered in this qualification. This will allow students to pursue further specialisation within areas of tourism management. Career opportunities for immediate graduates of this diploma exist as: assistant tourism manager, assistant tourism marketer, tourism development consultant, tourism destinations administrator, tourism product development manager and tourism information centre manager.


Available at IIE Rosebank College

SAQA ID 118172

The purpose of this Diploma in Tourism Management is to equip students with the relevant theoretical and industry knowledge and competencies that will enable graduates to successfully and responsibly manage a team or department within a tourism organisation and/or establish a tourism venture.


This Diploma in Tourism Management provides students with focused knowledge of the fundamental elements of the discipline of tourism management, enabling students to practically apply this knowledge in a way that integrates these elements, ensuring that the vocational skills and competencies needed within the South African tourism industry are met. Graduates are equipped with the skills to function in tourism-related positions such as tourism management, tourism marketing and tourism development.


In keeping with the purpose of a diploma, a range of vocational and industry-specific aspects are included in the various modules offered in this qualification. This will allow students to pursue further specialisation within areas of tourism management. Career opportunities for immediate graduates of this diploma exist as: assistant tourism manager, assistant tourism marketer, tourism development consultant, tourism destinations administrator, tourism product development manager and tourism information centre manager.


Available at IIE Rosebank College

Advanced Certificate


SAQA ID 117950

The purpose of the Advanced Certificate in Hospitality Management is to equip learners with the knowledge, skills, values and attitudes necessary to manage and lead hospitality departments and small establishments effectively within the complex and highly competitive hospitality environment.


This qualification is aimed at developing applied managerial and supervisory competencies in core hospitality areas ensuring that qualifying learners can translate their learning into practice in a professional context as it also includes an appropriate work-integrated-learning component. It further provides an industry-accepted qualification to those learners who want to specialise in selected knowledge areas within hospitality.


Available at IIE School of Hospitality and Service Management


Higher Certificate

SAQA ID 71637

The purpose of this qualification is to develop basic knowledge and skills in the areas of general business administration and project management. The vocational and industry orientated nature of this qualification will prepare graduates for a supervisory or junior management position in the general business environment.


Available at IIE MSA and IIE Varsity College

SAQA ID 111345

During the 21st Century, digital technologies became universal and infiltrated many aspects of our lives. Digital technologies are not mere tools to achieve traditional business and marketing goals; they are part of a paradigm shift, with an increasing emphasis on social interaction and consumer collaboration. From this perspective, not only does this qualification consider implications, opportunities and challenges faced by marketing practitioners in a digital setting, but it also critically examines what it means for 'consumers' to live in a digital world and how we market products and/or services.


Thus, the purpose of this qualification is to develop learners who can demonstrate introductory knowledge and skills in the digital marketing field and have applied this knowledge and these skills within a simulated work environment. Learners will be able to understand digital marketing practices and techniques, including the role and practice of communication, marketing and campaign planning. The design of the qualification will facilitate learning through the exposure to and application of vocational learning areas to enable learners to apply their knowledge and skills in the digital marketing environment. The introductory knowledge, coupled with practical skills, enables successful learners to enter a number of career paths and to apply their learning to particular employment contexts from the outset. ​


Available at IIE Rosebank College

SAQA ID 84686

The purpose of this qualification is to provide students with an understanding of the processes, logistics and methods used to design, plan, co-ordinate and execute an event to given specifications, offering students insight into event planning, execution, and management, project management, effective communication practices, public relations management, marketing, project management and business ethics. A combination of eventing theory and practical skills as well as basic information technology literacy will provide students with the skills required to function as a successful events manager. Graduates will be equipped to enter fields such as event co-ordination, events management, event project management, conference organisation, conference producer and venue management. This qualification will also provide access to diploma and degree studies in related corporate communication and public relations fields.


Available at IIE Rosebank College and IIE HSM 

SAQA ID 118278

​The Higher Certificate in Quantitative Techniques is an entry-level higher education qualification that is vocational, with a strong industry-oriented focus and exists at an NQF Level 5. The purpose of the Higher Certificate in Quantitative Techniques is to provide students with the basic introductory knowledge, cognitive and conceptual tools and practical techniques for higher education studies in quantitative techniques. The qualification functions both as a stand-alone skills-based qualification and provides a strong foundation for equipping students to further their higher education studies.​


Available at IIE Rosebank College

SAQA ID 91728

​The purpose of this qualification is to prepare students for entry-level positions in human resource and payroll administration. It aims to provide students with the knowledge and skills needed to administer and conduct various human resource functions including payroll administration, to meet the relevant legal and statutory requirements.​


Available at IIE Rosebank College and IIE Varsity College

SAQA ID 111349

​The purpose of this qualification is to provide learners with vocational training in the local governance field. It provides learners with an exposure to general principles within the local governance field, whilst enabling them to develop the skills required for specific work contexts. This qualification equips learners with the appropriate foundational knowledge and understanding of the functioning of the Local Government for entry-level positions. The aim is to enable the application of concepts, tools and techniques within the sphere of Local Government.


Available at IIE Rosebank College 

SAQA ID 101529

​​The purpose of this programme is to qualify students to follow a career in Logistics and Supply Chain Management. Students will gain the knowledge, skills and applied competencies identified by industry as critical for employees to enter the world of work as Logistics and Supply Chain Management graduates, in either the private, the government sector or in NGOs. Graduates will be well-prepared with the insight and skills that are required for further specialised study in support of the principles of life-long learning. The specific skillsets incorporated into this qualification presents a combination which are highly attractive to prospective employers and adds value to the work place.


Available at IIE Rosebank College

SAQA ID 73371

The purpose of this qualification is to develop basic knowledge and skills in the areas of general business administration, with a strong emphasis on office administration. The vocational and industry orientated nature of this qualification will prepare graduates for a supervisory or junior management position in the general business environment.


Available at IIE Rosebank College and IIE Varsity College


SAQA ID 105734

The purpose of this qualification is to provide students with the skills to deliver quality services to travellers and provide the administrative services in the travel sector of the tourism industry. This qualification will equip students with the appropriate theoretical and practical knowledge to take up entry-level positions in the travel sector.

 This qualification is designed to develop the competencies and skills which were identified as critical for a career in this discipline by practicing industry experts. Graduates will be well-positioned to add value to the establishment that employs them, to pursue further studies in this field, or enable them to work as junior consultants in the travel sector. Graduates will understand the travel environment with regards to destinations, domestic fares and ticketing, customer care and sales, industry reservation systems, travel products and services and travel operations and planning to enable them to service the sector confidently.


Available at IIE HSM

SAQA ID: 94802

The Higher Certificate in Business Management is intended to provide an entry level qualification that will enable students to enter internships or entry-level positions in related fields or to assist students to qualify for access to a degree or diploma in business management, or a further qualification in administration or a related field. The programme, therefore, focuses on business management theories, principles and practices as well as basic finance, human resources, marketing, project management and operations support skills to provide the particular balance of skills identified as critical for successful further studies into the broader management field. Alternatively, graduates are well-prepared for entry-level positions in the business management field.


Available at IIE Rosebank College

SAQA ID: 115450

The purpose of the Higher Certificate in Hospitality Management qualification is to equip learners with well-established foundational knowledge and skills for the hospitality industry. This qualification serves to provide learners with the required operational, interpersonal and analytical skills to ensure that they can fill entry-level positions in the hospitality industry, where they can advance with further experience to fill supervisory or junior management positions in hospitality operations. The demands of this dynamic industry require the development of integrated competencies across various sub-disciplines such as Service Management, Food and Beverage Management, Front Office and Accommodation Management, Basic Accounting and Legal Requirements. Therefore, this Higher Certificate will provide exposure to these sub-disciplines while enabling learners to gain practical skills through the Work Integrated Learning component. On completion of this Higher Certificate, learners will be equipped with theoretical and practical skills to serve in entry-level positions and progress into a relevant cognate qualification.


Available at IIE School of Hospitality and Service Management


SAQA ID 120260

​The purpose of the Higher Certificate in Service Management is to equip students with the introductory knowledge and skills needed to understand the basic service management principles, skills, and techniques that are applicable to a diverse and dynamic range of service sector industries. This Higher Certificate has a primarily vocational orientation that will prepare graduates for the workplace. Effective communication and customer relations skills are fundamental in a service-centric environment, and students will acquire sound knowledge of these principles, and the ability to apply them in the workplace. On completion of this Higher Certificate in Service Management, graduates will understand the features of service management and apply customer service management knowledge and skills to various organisations in client/customer services. In addition, the qualification can provide a pathway for further studies in service management and business management disciplines. The exit level outcomes of this qualification are aligned with SAQA NQF Level 5 descriptors and will prepare graduates for vertical articulation into a related advanced certificate, or into a cognate diploma or degree programme. The Higher Certificate in Service Management will impart the relevant graduate attributes for entry-level positions in the service sector, including hospitality, retail, financial services, call-centres, and general service-centric business organisations. Successful completion of this qualification signifies that the student has attained a basic level of higher education knowledge and competence in the field of service management, and it will ensure that students have the necessary skills to enter the labour market, and successfully operate as junior customer service officers, business service or customer journey consultants, and customer success representatives within a traditional service organisation, a service-centric organisation, or in the service department of any organisation.


Available at IIE School of Hospitality and Service Management

  • The following qualifications are closed for new registrations:

    Bachelor of Commerce in Human Resource Management

    This course is closed for new Registrations


    SAQA ID 105107


    Diploma in Accounting and Financial Computing

    This course is closed for new Registrations


    SAQA ID  58667


    Diploma in Business Management

    This course is closed for new Registrations


    SAQA ID  58685


    Diploma in Entrepreneurial and Small Business Operations

    This course is closed for new Registrations


    SAQA ID 97818


    Diploma in Sport Development and Management

    This course is closed for new Registrations

    SAQA ID 74652


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